Individuals
You do not have to wait until it gets worse.
Stalking and harassment online are offences under BNS section 78 and the IT Act, and the police can act on messages and profiles before anything physical happens. The difference between a complaint that moves and one that sits in a file is the evidence and the way it is written. We do that part with you, discreetly, and at your pace.
- Evidence kit built before you block, so nothing useful is lost
- Platform reports that cite the right policy and get a human review
- NCW, 181 and state women's cell routes alongside the cyber cell complaint
- Safety plan for accounts, location sharing and devices
Free first call with a woman case handler on request. Fixed fee for case work; reduced fee for students and where there is financial dependence on the person involved.
What happens when you contact us
- Confidential first conversation
- Preserve, then protect
- Reports and complaint
- Stay with the case
Signs this is what happened to you
- Repeated messages, calls or friend requests from new numbers and accounts after you block
- Someone knows where you are or what you posted privately
- Your photos, number or address have been posted with sexual or abusive comments
- Threats to share private content, to come to your home or to contact your employer or family
- A former partner, colleague or acquaintance is monitoring and commenting on everything you do
- Group chats or pages have been created to target you
What is included
Evidence kit
Screenshots with URLs and timestamps, message exports, call logs and a timeline in the format cyber cells and courts accept, with guidance on what to capture before blocking.
Platform reports and takedowns
Reports to Instagram, Facebook, X, WhatsApp, Telegram and others citing harassment, bullying and intimate-image policies; escalation where the first report is rejected.
Complaint drafting and filing
A cybercrime.gov.in complaint and, where appropriate, a written complaint to the local police under BNS section 78 (stalking), 79 (insulting modesty), 351 (criminal intimidation) and IT Act sections 66E and 67.
Women's channels
National Commission for Women online complaint, 181 helpline and the state women's cell or women's police station, with a note on what each can and cannot do.
Safety plan
Account privacy, location and metadata hygiene, device checks for tracking apps, and a plan for what to do if the harasser escalates offline.
Follow-up
We chase acknowledgements, prepare you for the police statement, and draft the escalation if the complaint is not registered.
How we work
Confidential first conversation
Tell us as much or as little as you want. We explain the routes, the realistic outcomes and what evidence matters, then you decide what to do.
Preserve, then protect
We build the evidence kit with you first, then change settings, block and report in an order that does not tip off the harasser before you are ready.
Reports and complaint
Platform reports and the police or NCW complaint drafted and filed. You get every reference number and a copy of everything.
Stay with the case
Follow-up at agreed intervals, support before any police meeting, and a closure note when the matter is resolved or has gone as far as the process allows.
What you walk away with
- Evidence that will stand up when a police officer or magistrate reads it
- Accounts and content reported with references, and in most cases removed
- A complaint on record that identifies the offences and the person where known
- A safety routine that reduces what the harasser can see and reach
What we do not do
We would rather lose an enquiry than mislead you.
- We do not contact the harasser or act as an intermediary
- We do not provide physical protection; we help you reach the police who can
- We do not guarantee a platform or the police will act on a particular timeline
Frequently asked questions
The police told me to just block the person. Is that all I can do?
No. Blocking is sensible but does not stop a determined person. Stalking under BNS section 78 is cognisable, which means the police can register an FIR and investigate. A written complaint with a proper evidence kit is much harder to turn away than a verbal one at the counter. We draft it and, if needed, the escalation to a senior officer.
Can I file a complaint without revealing my identity?
The cybercrime.gov.in portal allows anonymous reporting for sexually explicit content and child abuse material. For harassment and stalking you file in your own name, but the complaint is not public. NCW complaints are handled by the Commission and not published. We explain what each route discloses before you choose.
The person is my ex-husband and he knows my passwords. What do I do first?
Secure the accounts he could still be reading, starting with email, from a device he has never touched. Then build the evidence kit before he sees you blocking him. If there is a risk to your safety at home, 181 and the local women's police station come first and the cyber complaint second. We work in that order.
Does the NCW actually do anything?
The NCW forwards complaints to the state police and the relevant authorities and follows up. It does not investigate itself. For a complaint that is stuck with a local station, an NCW reference and a letter to the SP often move it. We use it as one route among several, not a substitute for the FIR.
Tell us what is happening
Say as much as you are comfortable with. You can ask for a woman to handle the case. We reply within a few hours during the day, and we do not contact anyone without your say-so.