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Cyber Crime Help Desk An initiative from Kramate for Society

Business

Find the weak points before someone else does

Indian businesses are attacked the same way individuals are, at scale: a fake invoice to the accounts team, a stolen password reused on the VPN, a vendor with an open port. The fixes are mostly known. The work is doing them, in order, and being able to prove it.

We work with organisations that know they are exposed and want a practical plan rather than a sales pitch. Assessments are scoped in writing, findings are ranked by what an attacker would actually do first, and every report ends with a fix list your own IT team can execute.

Compliance work (DPDP Act 2023, CERT-In directions, ISO 27001, RBI and SEBI frameworks) is treated as a by-product of doing security properly, not as paperwork.

Services

Vulnerability assessment and penetration testing (VAPT)

Manual testing of your web apps, mobile apps, APIs, networks and cloud by people who think like the attacker, with findings ranked by what would actually be exploited first and a report your engineers can act on.

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DPDP Act 2023 compliance

A practical path to compliance with the Digital Personal Data Protection Act 2023 and its rules, from gap assessment and consent design to breach notification planning and a DPO you can call.

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CERT-In directions compliance

The April 2022 CERT-In directions apply to every organisation in India. Six-hour incident reporting, 180-day logs, synchronised clocks and KYC duties for providers. We make them workable and show you are meeting them.

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ISO 27001, SOC 2 and PCI DSS readiness

Get to a passable audit without building a paper factory. Gap assessment, a controls set sized for your company, implementation support and a dry run before the auditor arrives.

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RBI, SEBI and IRDAI cyber security frameworks

For NBFCs, fintechs, brokers, insurers and their partners. We map your controls to the regulator's framework, close the gaps that inspections find, and produce the returns and evidence they expect.

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Incident response and digital forensics

Ransomware, a compromised mailbox, a data leak or an insider walking out with the database. We contain first, investigate properly, handle the CERT-In and DPDP reporting, and leave you with evidence that holds up.

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Managed security, SOC-as-a-service and virtual CISO

Security leadership and monitoring without a full-time hire. A named vCISO who owns the plan, and managed detection that watches your endpoints, cloud and email so someone notices before the damage spreads.

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Email security and BEC prevention

Business email compromise is how Indian companies lose the most money to a single incident. We harden your domain, your mailboxes and your payment-change process so a changed bank account gets caught before it is paid.

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Phishing simulation and employee security awareness

Realistic phishing, vishing and WhatsApp simulations with short training that changes what people do, measured over time, and built around the scams actually hitting Indian companies.

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Brand protection and takedowns

Fake apps, lookalike domains, cloned social pages and fake customer-care numbers are stealing from your customers in your name. We find them, take them down through the fastest route for each, and keep watching.

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Fraud risk for fintech, e-commerce and marketplaces

Mule accounts, synthetic onboarding, account takeover, refund abuse and chargebacks cost more than most breaches. We assess where your flows are being abused and design controls that stop fraud without stopping customers.

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Third-party and vendor risk assessment

Your MSP, your SaaS tools, your integrator and the AMC vendor with a permanent VPN account are part of your attack surface. We assess the vendors that matter, fix the contracts and the access, and set up a review that lasts.

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Policies, BCP/DR and cyber-insurance readiness

Security policies people will follow, a business continuity and disaster recovery plan that has been tested, and the controls and evidence a cyber-insurer asks for before and after a claim.

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Corporate cyber-crime legal advisory

An employee has taken data, your systems were attacked, or a complaint has been made against the company. We handle the evidence, the FIR and the regulatory duties with your counsel, under the IT Act, the BNS and the DPDP Act.

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How it works

From first call to closure

  1. Scoping call

    What you run, who touches it, what keeps you awake. We propose a scope and fixed price within two working days.

  2. Assessment or response

    Testing, review or incident handling, with a daily note on anything that needs immediate action.

  3. Report and fix list

    Findings ranked by real-world risk, each with a concrete fix, an owner and a suggested deadline. Written for your management and your engineers.

  4. Verification

    We re-test the fixes and issue a closure note you can show auditors, insurers and customers.

Frequently asked questions

We are a small company. Is this for us?

Yes. Most of our business clients have under 200 staff. The starter assessment is scoped to what a small team can actually fix in a quarter.

Do you handle a live ransomware or email compromise?

Yes. Incident response is available on an emergency basis. The first hour is spent containing, not investigating.

Are you CERT-In empanelled?

Say so here only if true. Edit this answer in Admin → Services → Business before publishing.

Can you help with the DPDP Act?

Yes. A gap assessment against the Act and the draft rules, a practical consent and notice design, breach-notification planning and a DPO-as-a-service option.

Need a person, not a search result?

Tell us what happened. We explain what to do next, in plain words, and handle the paperwork if you want us to.