Directory
Government bodies and portals for cyber crime
India has more than a dozen agencies with a role in cyber crime, and most victims hear of only one. This is who does what, and what each can actually do for you.
Central agencies (India)
I4C · Ministry of Home Affairs
Indian Cyber Crime Coordination Centre
The nodal agency that runs the 1930 helpline, the National Cyber Crime Reporting Portal and the bank-freeze system, and coordinates cyber-crime work across states.
For you: Register your complaint through 1930 / the portal and route it to the right state cyber ce...
CERT-In · Ministry of Electronics and Information Technology
Indian Computer Emergency Response Team
The national agency for cyber security incidents: advisories, vulnerability notes, and the mandatory six-hour incident reporting rule for organisations.
For you: Accept incident reports from organisations and coordinate response.
NCRB · Ministry of Home Affairs
National Crime Records Bureau
Publishes the annual Crime in India report, the official count of registered cyber crime cases (FIRs) by state and type.
For you: Provide state-wise, city-wise and motive-wise cyber crime data for research and reporting.
DoT · Ministry of Communications
Department of Telecommunications (Sanchar Saathi)
Runs Sanchar Saathi, the citizen portal with Chakshu (report fraud calls and SMS), TAFCOP (SIMs in your name), CEIR (block stolen phones), KYM and RICWIN.
For you: Disconnect numbers used for fraud reported via Chakshu.
MeitY
Ministry of Electronics and Information Technology
Administers the IT Act and its rules, including the Intermediary Guidelines that set platform takedown duties, and the DPDP Act once rules are notified.
For you: Order blocking of websites and apps under section 69A.
Regulators (India)
RBI
Reserve Bank of India
Regulates banks, NBFCs and payment systems; sets the rules on customer liability for unauthorised transactions and runs the Ombudsman and Sachet portals.
For you: Direct a bank to refund an unauthorised transaction through the Ombudsman.
SEBI
Securities and Exchange Board of India
Regulates stock markets, brokers and investment advisers; the place to verify an adviser and to complain about fake trading platforms via SCORES.
For you: Confirm whether a broker or adviser is registered (and whether a registration number is be...
Women & children (India)
NCW
National Commission for Women
Statutory body that takes complaints of online harassment, stalking and abuse against women and forwards them to police with follow-up.
For you: Register a complaint online or by WhatsApp and take it up with the relevant police.
NCPCR
National Commission for Protection of Child Rights
Statutory body for child rights; takes complaints about online exploitation and cyberbullying of children via e-Baal Nidan.
For you: Take up complaints with police, schools and platforms.
International
Interpol
Interpol
The international police organisation; coordinates cross-border cyber crime operations and publishes global threat assessments. Victims approach it through their national police, not directly.
For you: Coordinate operations against scam compounds and money-laundering networks across borders.
EC3
Europol European Cybercrime Centre
The EU's cyber crime hub; its annual Internet Organised Crime Threat Assessment (IOCTA) is a key source on global trends.
IC3
FBI Internet Crime Complaint Center
The US central complaint point for internet crime; its annual report is the most cited global figure on reported losses.
Action Fraud
Action Fraud (UK)
The UK's national reporting centre for fraud and cyber crime, relevant to NRIs and to scams that span the two countries.
UNODC
United Nations Office on Drugs and Crime
Publishes research on cyber-enabled fraud, including the Southeast Asian scam compounds that run many digital-arrest and investment scams targeting Indians.
ITU
International Telecommunication Union
UN agency that publishes the Global Cybersecurity Index, in which India is ranked among the top tier.