Public awareness
No slides, no English. One phone, one trainer, one hour.
The first smartphone usually arrives with a UPI app, a WhatsApp account and no one to explain which messages are real. This session is built for a panchayat hall or an SHG meeting: short stories in Hindi, a lot of "show me on your phone", and three rules everyone can repeat.
- Duration
- 60 minutes
- Format
- Onsite
- Language
- Hindi
- Level
- Beginner
- Group size
- 15 to 100
- Certificate
- Participation certificate on request
- For
- Rural and semi-urban groups, SHGs, panchayats, CSC operators
What participants can do afterwards
- Know the three rules (never share OTP, never scan to receive money, never install an app someone on the phone asks for) and be able to explain them to a neighbour
- Recognise the KYC, electricity-bill, PM scheme and lottery messages that arrive by SMS and WhatsApp
- Have a UPI daily limit and app lock set on their own phone, and know how to check a transaction before saying "yes"
- Know what a mule-account offer sounds like (the "commission" for lending a bank account) and why to refuse
- Know 1930 and the nearest police station cyber desk, and that a complaint can be filed by the CSC operator
Modules
Three stories from this district
Short, local examples told in Hindi: the OTP, the QR code at the shop, the KYC call. No slides.
The three rules
Repeated, written on a chart, and taken home on a card. Everyone says them aloud before leaving.
Your phone, right now
UPI daily limit, app lock, SIM PIN, WhatsApp two-step. Trainer and volunteers walk the rows.
Lending your account
Why the "commission" for lending an account or SIM ends with a frozen account and a police case.
What to do if money goes
1930 in the first hour, the CSC operator or cyber desk for the portal complaint, and never paying a "recovery agent".
Who should attend
- Gram panchayats and block-level administrations
- Self-help groups and their federations
- Common Service Centre operators who want to run it for their users
- NGOs, cooperative banks and dairy cooperatives with rural members
- CSR programmes with a rural digital-literacy component
Included
- Hindi trainer and local examples gathered before the visit
- A picture-based Hindi card with the three rules and the 1930 number for every participant
- A wall chart for the panchayat office or SHG meeting place
- A short Hindi guide for CSC operators on filing a cybercrime.gov.in complaint for a user
Frequently asked questions
Can it be in a language other than Hindi?
The core session is in Hindi. For Bhojpuri, Marathi, Gujarati, Odia, Bengali or southern languages we work with a local co-trainer who delivers the session while we handle the phone set-up and the material. Give us a few weeks' notice so the card and wall chart can be translated and checked by someone from the district.
Why is this session onsite only?
Because the people it is for are the least likely to join a video call, and the most valuable part is the trainer walking the rows while participants set their own UPI limit and app lock. An online version would reach the wrong audience. For remote blocks we train CSC operators and SHG leaders in one place so they can repeat it locally.
Can CSC operators be trained to run this themselves?
Yes, and we encourage it. A half-day version for CSC operators and SHG federation leaders covers the session itself, how to gather local examples, how to file a cybercrime.gov.in complaint on behalf of a user, and what to say to someone who has already lost money. See the train-the-trainer programme for a fuller version.
What does it cost?
Priced per day of travel, usually with two or three sessions in nearby villages on the same day to keep the cost per session low. Panchayats, SHG federations and NGOs get a reduced rate, and CSR programmes often fund a cluster of villages. Ask for a quote with the district and the number of sessions you have in mind.
Request this program
Tell us the audience, headcount, city and preferred dates. We reply with an outline and quote.