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Lost money to a cyber fraud? Call 1930 now and file at cybercrime.gov.in. The first hour matters.

What to do, step by step →
Cyber Crime Help Desk An initiative from Kramate for Society

Professional & investigative

One trainer cannot reach a district. Thirty trained people can.

Police outreach officers, NGO field staff and teachers are already asked to "do a session on cyber safety", usually with a borrowed slide deck. This course gives them the sessions we run, the method behind them (stories first, settings done live, three rules repeated), the local examples to gather, and the materials to hand out, and it ends with each participant delivering a session and getting honest feedback.

Duration
2 days
Format
Online / Onsite
Language
Hindi / English
Level
Intermediate
Group size
10 to 30
Certificate
Completion certificate on delivering a practice session
For
NGO staff, teachers, police community officers

What participants can do afterwards

  • Deliver a 60- to 90-minute cyber awareness session for citizens, seniors, women, students or first-time smartphone users, using a tested structure
  • Explain the main scams accurately and current to the month (digital arrest, UPI and OTP, loan apps, sextortion, task and trading scams), without exaggeration or jargon
  • Run the live settings segment (UPI limits, WhatsApp two-step, privacy settings) with a group, including on low-end phones
  • Handle disclosures, difficult questions and people in the room who have already lost money, and know when and where to refer
  • Gather local examples and keep material current using official sources (I4C, cybercrime.gov.in alerts, RBI, CERT-In, state police)
  • Adapt the session for language, literacy, age and venue, and measure whether it changed anything

Modules

  1. Day 1: what to teach

    The scams as they run today, the four moves, the three rules, the numbers and portals, and the facts that are commonly taught wrong.

  2. Day 1: how to teach it

    Stories before rules, recorded calls, the live settings segment, repetition, and keeping a hall of 200 engaged without slides.

  3. Day 1: handling the room

    Disclosures, victims in the audience, hostile or embarrassed participants, children and POCSO duties, and referral to 1930, 1098, 181 and the portal.

  4. Day 2: adapting and localising

    Seniors, women, students, rural first-time users; Hindi and regional languages; gathering local cases; low-literacy and low-end-phone adjustments.

  5. Day 2: practice sessions

    Each participant delivers a 15-minute segment to the group and receives structured feedback from peers and the lead trainer.

  6. Day 2: keeping it current and measuring it

    Official sources to follow, a monthly update routine, a simple pre- and post-session check, and reporting to funders or seniors.

Who should attend

  • NGO and CSR programme staff running digital literacy or safety outreach
  • Teachers and counsellors designated to run school sessions
  • Police community outreach officers and cyber cell staff who do public awareness
  • CSC operators, SHG federation trainers and bank business correspondents
  • Corporate volunteers in employee outreach programmes

Included

  • Two days of instruction with practice delivery and feedback
  • Editable session decks and scripts for citizens, seniors, women, students and first-time users, in Hindi and English
  • Handouts, cards and posters as print-ready files, with a licence to reproduce for non-commercial use
  • A monthly update note on new scam patterns for twelve months
  • Completion certificate on delivering the practice session

Frequently asked questions

Do participants get to use your materials afterwards?

Yes. Participants receive editable decks, scripts, handouts and posters for the five audience types, in Hindi and English, with a licence to reproduce them for non-commercial awareness work by their organisation. We ask that the material is not sold or rebranded as a commercial product, and that the three rules and the numbers are not altered.

How do trainers keep the content current?

Scam patterns shift every few months, so we send a monthly update note for twelve months after the course with new patterns, changed numbers or portals, and corrected facts. The course also teaches a routine for checking official sources (I4C and cybercrime.gov.in alerts, RBI, CERT-In, state police handles) so trainers are not dependent on us.

Can this be run for a state police department's community outreach officers?

Yes, and it is a common request. For police audiences we add material on presenting as the police without inducing fear, on what officers can and cannot promise about recovery, and on the cases they are most often asked about. Delivery can be in Hindi, at a training institute or range headquarters, for cohorts of up to thirty.

Is there a shorter version for teachers?

Yes. A one-day version for teachers covers the student and parent sessions only, the live settings segment, handling disclosures with POCSO duties, and the practice delivery. It fits a school's staff-development day. Teachers who will also deliver to communities, or who train other teachers, should take the full two days.

Request this program

Tell us the audience, headcount, city and preferred dates. We reply with an outline and quote.

No charge for the first conversation.